Operating model and organisation

Growth needs a structure strong enough to carry it.

Scope
One entity, up to 8 departments
Indicative timing
6–10 weeks
Progress measure
One accountable owner per core process

Who it is for: CEO, CHRO or strategy lead

Illustrative scenario

A group adds new activities every year, and each department has designed its own way of working. The result: overlapping authority, duplicated roles and responsibilities nobody owns when pressure hits. The ambition is large, but today's structure was built for a smaller company. We co-design the target operating model for one entity and up to eight departments: how decisions are made, who owns what, and how you transition without disrupting delivery. We hand over the operating model, organisation design, a RACI matrix and a phased transition plan. Our target is a RACI where every core process has one clear accountable owner.

Workflow

  1. Current-state assessment

  2. Design principles and model options

  3. Organisation and RACI

  4. Transition plan and sign-off

Out of scope

  • Detailed job descriptions for every role
  • Executing appointments
  • Legal review